FAQ | iLoveToCreate

FAQ

Material Safety Data Sheets

If your facility requires a Material Safety Data Sheet on our products, please contact our Customer Service team at 559.291.4444 from 7:30 AM to 4:00 PM Pacific Standard Time.

If you are calling outside these hours, you may also leave a message on our automated system and a Customer Care person will return your call.

Craft Specialty Products

Fashion Embellishments

Tulip Spray Products

Bisque

What is the proper way to clean my bisque? Dust can accumulate on bisque so use a damp sponge to clean it off.

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What causes my bisque to craze? This is usually caused by underfired or immature bisque, cooling in the kiln too rapidly, thermal shock (removing from kiln too soon), or incompatibility of the glaze to the clay body or vise versa.

Body Art™

How do I get the paints off my skin? Soap and water removes the face and body paints.  Rubbing alcohol or make-up remover will take-off the glitter and spray tattoos.

Removal needs will vary by skin type.

How do I store the paints? Store the paints in a dry place with the lids tightly sealed.    

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How do I clean the stencil? The stencil is reusable up to 3 times.  Clean with soap and water to remove any residue.

Ceramic Specialty Products

Mask 'n Peel: The product peeled off in layers after it dried, what caused this? This happens when applied too heavily so it causes mask to be dry on surface but not underneath.

Wax Resist: What is Wax Resist? It is a wax created to repel underglazes and glazes applied over it.

Mask 'n Peel: The Mask 'n Peel product looks black in the jar, what caused this? When this discoloration occurs it means the product has been frozen and is no longer usable.

Wax Resist: Does the Wax Resist come off during firing? Yes, the wax is burned off during firing, which reveals the designs or base colors.

Patch-A-Tatch: On what types of products can Patch-A-Tatch be used? Patch-A-Tatch is used for mending broken greenware or bisque that will be glaze fired or as cement for joining attachments to greenware or bisque that will be painted with nonfired products.

Wax Resist: When I used Wax Resist why did some of the glaze come out on the area that had Wax Resist? When using wax resist you need to be sure to clean any glaze off of the waxed area because the wax resist melts at a low temperature and any glaze left on the wax resist will fall onto the resist area.

Patch-A-Tatch: How do I use Patch-A-Tatch? Gently scratch crisscross lines on areas to be joined. Using a soft brush, moisten scored area or broken edges with water. Use the same brush to apply a good coat of Patch-A-Tatch to these areas. Quickly attach or fit the pieces together and hold securely for a few seconds. Brush a little Patch-A-Tach over the joint and, when set and thoroughly dry, scrape, sand, sponge or otherwise finish, and the piece is ready for decorating or firing.

Wax Resist: When I used Wax Resist I noticed there is beading over the designed area, what caused this? This is caused by excess color not removed before firing. This can be prevented by removing excess color by pouncing with a dampened sponge before firing.

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Mask 'n Peel: How do I apply Mask n’ Peel? Always dampen brush or sponge thoroughly with Duncan Brush Cleaner and squeeze out excess before loading with Mask 'n Peel. Apply one good coat of Mask 'n Peel to desired areas. Allow Mask 'n Peel to dry thoroughly before applying color over it.

Craft Specialty Products

How can I unclog the tip of my Paper Glaze bottle? We suggest removing the tip and soaking it (completely submerged) in warm water. You can also stick a T-pin down the tip to push the clog through.

Can I stamp with Paper Glaze? Yes, you can use Paper Glaze with rubber stamps to create a watermark design on paper.

Can I color Aleene's Snow? Yes, Aleene’s Snow can be colored with acrylic paints. Mix just a small amount of paint with the Snow until you achieve your desired color.

What are the best surfaces for paper Glaze? Aleene's Paper Glaze works best on paper but can also be used on most other craft surfaces. We do not recommend for fabric.

How do I apply Aleene's Snow? We recommend using a brush, sponge, palette knife or craft tool to apply Aleene’s Snow. It depends on what type of look you are trying to achieve; if you want to create the look of a heavy snowfall, apply Aleene's Snow with a palette knife, if you want the look of a sprinkling of snow, apply Aleene's Snow with a sponge.

Can I mix acrylic paint with Paper Glaze? You can color Paper Glaze with acrylic paint. Mix just a small amount of acrylic paint with the Paper Glaze until you achieve your desired color.

How long does Aleene's Snow take to dry? Let dry 24 hours, however, this can vary depending on heat, humidity and the thickness of snow application.

How can I apply Paper Glaze? Paper Glaze can be squeezed directly out of the bottle. You can also apply by brushing or sponging.

How can I correct mistakes? The best way to correct a mistake is to hide it by incorporating it into the design. Depending on the surface, sometimes you can wipe the Paper Glaze off completely before it dries.

Do I need to prepare the substrate surface before applying Aleene’s Snow? The surface does not need to be prepped prior to applying Aleene’s Snow.

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Why isn’t my Paper Glaze staying dimensional? It could be that you did not apply enough product to the area, try going over the area again with Paper Glaze.

Fabric Paints

How do I remove fabric paint from clothing or carpet? Once wet paint comes in contact with fabric or carpet, it is very, very difficult to remove. These paints are formulated to be permanent. If the paint is still wet, wash it off with soap and water. 

What is heat-setting? Heat-setting fabric paint is necessary when the formula does not allow paint to cure on its own. Heat is then necessary to cure the paint. The only Duncan fabric paint products that require heat-setting are those, which are heat-activated to make them puff or rise up. These include Tulip® Puffy™ Dimensional Fabric Paint and the Tulip® Soft™ Velveteen paint finish in the soft paint line.

Where do I find great patterns? Patterns are available in books, magazines, on websites, and at your local library. Please note the restrictions on use of those patterns that are copyrighted.

Beads in a Bottle - my beads are lop-sided, what happened? The Beads in a Bottle paint needs to dry level so the paint can't shift to one side.

How long should I wait before I wash what I’ve made? We recommend waiting 72 hours before washing the fabric.

How do I choose brushes for fabric painting? Choose your brushes by the effect you want to achieve. Flat shaders feature a chiseled edge that makes it ideal for creating a clean edge. Flat shaders are also ideal for creating "S", command leaf strokes and for filling in large areas. The liner brush is long or short tapered and is ideal for creating long, flowing lines such as stems, tendrils and scrolls. The scrubber generally features round, tapered bristles ideal for stippling, as well as adding and blending color on fabric.

How long will fabric paint last? Fabric paint can last a few years if stored properly.

How do I prevent air bubbles? Store bottles upside down, and tap inverted bottle intermittently throughout the project by tapping the bottle firmly (tip downward) on a hard surface. Next, flush out bottle by squeezing out a small amount of paint, and wiping the tip clean. The Tulip EasyFlow™ bottle was designed to help minimize air bubbles.

Why do I have to wash my fabric before painting? We recommend washing your fabric to remove sizing. Sometimes the sizing will prevent the fabric paint from adhering properly and can cause the paint to peel off.

How do I unclog the tip of my fabric paint bottle? Remove the tip, rinse in warm water and poke a T-pin down through the hole making an opening wide enough for the paint to flow through. If you simply poke a pin through the tip, without removing the clog, the clog will find its way to the tip again.

How should I wash my hand-painted garment or fabric? Turn fabric inside out; machine wash on gentle cycle with warm water using a mild soap. Using fabric softener will keep designs flexible. Line dry. Iron only from the inside or back side of shirt. Never touch paint directly with iron.

How should I store my fabric paint? Fabric paint bottles should be stored in a cool, dark place that does not exceed 75 degrees Fahrenheit. Storing dimensional paint upside-down helps minimize air bubbles.

Beads in a Bottle - how long do the beads take to dry? The beads should dry in approximately 4 hours.  The outside of the beads set-up before the insides are completely dry.  Drying time may vary by climate and temperature.

How do I vary the type of line I can paint with dimensional fabric paint? To create dimensional lines, hold bottle like a pencil and gently hold tip to the surface. Always hold the applicator tip against the fabric, squeeze and drag tip along fabric surface so that paint seeps into fibers. This is what bonds the paint to the fabric.

For raised linework, hold bottle at an angle, allowing more paint to escape. For flat linework, hold bottle straight up and down, allowing less paint to escape.

To make a comma shape, hold bottle straight up and down and squeeze out a dot of color, pulling it toward you and quickly releasing pressure. Paint will naturally form a graduated tip.

A comma can quickly turn into a heart by adding a second comma as a mirror image with tips touching.

Dimensional designs need "flex points" on fabric for durability and movement. Do not make long continuous lines. Instead, make a 3-4" line, pick up the tip and start again by placing the tip just past the end of your first line. Repeat until you've created the desired length.

How should I prepare my fabric for painting? Pre-wash all fabrics using no liquid softener or dryer sheets. Let dry and press out any wrinkles.

How do I correct mistakes? The best way to correct a mistake is to try to hide it by incorporating it into the design. Once wet paint comes in contact with fabric, it is very, very difficult to remove it, because the paints are formulated to be permanent. Otherwise, they wouldn’t be such good quality paints! 

How long should I wait before I wear what I’ve made? Let all painted fabric dry 4 hours before wearing, however, humidity and thickness of paint affects drying time so in some cases you may have to wait a bit longer.

Why does the paint crack after washing? Occasionally dimensional fabric paint cracks or peels off the fabric. There are several causes for this: the fabric has not been pre-washed, the paint has been applied improperly (never made binding contact with the fabric) or the project had been washed at too cold a temperature.

What are the best fabrics for fabric painting?

For fabric painting, most machine washable fabrics work well including 100% cotton, 50/50 cotton/polyester blends, canvas, denim, sweatshirt fleece (including acrylic) and t-shirt knits. Tightly woven fabrics are not recommended because paint has difficulty bonding and soaking in. Synthetics are not recommended because the paint has difficulty bonding to the fabric, however, synthetic fabrics can be used if they are one-time use or intended to not be washed.

For fabric dyeing, natural fiber contents such as 100% cotton; viscose rayon; wool and silk are perfect. Synthetics will not accept the dye.

What is a shirtboard? A shirtboard is a coated piece of cardboard. It usually is in the shape of a shirt and is intended to slip between the front and back of the shirt to prevent paint from seeping through the fabric.

What is soft paint? Soft paint is a special kind of paint that is formulated to stay soft when applied flat. It most often used for stamping, stenciling, sponging and doing brushwork. It can come in a variety of paint finishes.

Why do I use more paint when working on fabric? Fabric is a more porous substrate than many other materials therefore it may take more paint to cover the same area.

How do I remove fabric paint from hair or skin? If the paint is still wet, wash it off with soap and water. It the paint has dried, simply remove it by peeling it away. All Duncan fabric paint products are non-toxic; conform to ASTM standards and are California Proposition 65-compliant.

When would I use dimensional fabric paint vs. soft paint? Dimensional paint is used to accent designs, like outlining or writing names (for personalization) whereas soft paint is used to paint the bulk of the design.

How can my lines look better when painting with dimensional paint? Practice is important. Plus, the faster you go, the less your hand can shake. Preprinted paper towels are great for practicing linework.

Beads in a Bottle - my beads spread out and don't look like beads, what happened? Beads in a Bottle paint works great on most knits but could spread and not hold a bead shape if applied to leather, rubber or plastic.

What should I put my fabric on to paint? We recommend pressing your fabric before painting to remove any wrinkles. Lay the fabric on a smooth, flat surface (covered with plastic or paper). You may want to place a shirtboard into your shirt or tape your fabric on cardboard to prevent paint from seeping through and further stabilize the fabric during the painting process.

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What is Puffy Paint? Puffy paint is one of many types of dimensional paint finishes. It must be heat-set to “puff” up. It gives a fuller looking dimensional line than regular dimensional paint.

Fashion Embellishments

What are the best fabrics for applying Tulip Iron-on crystals? Tulip Iron-on Crystals can be ironed on to most machine-washable fabrics, including cotton, poly/cotton blends, canvas and denim. Use fabrics that can hold up to high heat.

What is the proper iron setting to apply the Tulip Iron-on Crystals? Preheat iron to a setting between 325 and 350 (wool and cotton). If fabric is wrinkled, iron fabric prior to applying the crystals. If using a steam iron, remove all water from iron. Do not use an ironing board; lay a towel over a hard surface to iron.

My crystals have peeled off, now what? Use our washable glue to hold in place. Use a toothpick to add a small dot of glue where needed and press stone into place. Let dry.

How do I iron on the crystals?

Always heat test in an inconspicuous area to avoid scorching.

Position crystals glue side down on fabric. Cover with a thin cloth.

Press iron on crystals and hold for 15-20 seconds; do not move iron from side to side.

Let fabric cool completely before moving.

How should I prepare my fabric before applying Tulip Iron-on Crystals? Pre-wash all fabrics using no liquid softener or dryer sheets. Let dry and press out any wrinkles.

How should I wash my garment or fabric? Turn fabric inside out. Machine wash warm on gentle cycle. Do not use harsh detergents or bleach. Remove promptly and line dry. To iron, turn garment inside out, being careful not to touch design with iron. Do not dry-clean.

How long should I wait before I wash what I’ve made? We recommend waiting 72 hours before washing the fabric.

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Should I wash my fabric before applying the Tulip Iron-on Crystals? We recommend washing your fabric to remove sizing. Sometimes the sizing will prevent the crystals from adhering properly and can cause the crystals to peel off.

Glaze

My glaze left pin-holes, why? Can I fix it? You may see pin-holes in your glaze because of underfired bisque, dust on ware, applying glaze to greenware, firing too rapidly, improperly adjusted slip, or firing wet glazes.  To remedy, apply a thin coat of glaze before refiring, refire to proper cone.

Why did my glaze leave bare spots after I fired my piece?

Bare spot causes include; too heavy an application of glaze or underglaze, oil from the skin, accumulation of dust or other foreign substances, or hard spots on the bisque.

My Designer Glaze is thick, is this normal? Due to a raw material component in Designer Glazes that intensifies the "break" in color, Designer Glazes can arrive in a gel-like consistency. This is normal. Designer Glazes can then be thinned with water or AS 957 Thin 'n Shade. Mixed well and applied for a fabulous finish!

Why did my Satin Glaze fire out shiny? If satin glazes are fired hotter than a cone 06 they will fire out shiny.

My glaze appears shiny matte or satin looking, why? A shiny-matte or satin-looking glaze is caused by over- or underfiring.  To remedy you can refire to proper cone if underfired the first time.  If you overfired the piece, try applying a coat of glaze and refire to proper cone.

What caused my glaze to craze? Crazing is caused by immature bisque, thermal shock, improperly formulated body, or a heavy glaze application.  This can sometimes be fixed by refiring the piece one cone hotter than the original cone.

My piece has blisters, what caused this?

Blistering can be caused by over-application or under-application of the glaze, overfired or underfired glaze or a poorly ventilated kiln.

Why did my metallic (SY) glaze turn brown or grey? Metallic glazes, SY553, SY554, & SY1025 must be fired to cone 04 to mature the color. Do not fire with greenware.

What will my glaze product look like when fired at a mid-range temperature?

Although the majority of Duncan® fired products are designed for low-fire applications, many perform well at mid-range temperatures. Click here to read about the characteristics of each Duncan® product when fired to cone 6.

Can I apply glaze directly to greenware? No.  Firing glazes on greenware is an unsatisfactory shortcut to a finished object and, more often than not, will produce a less than perfect finished piece. Gases are released from the clay when firing greenware. If you apply a glaze over greenware, gases will be released through the glaze. This can cause imperfections in the glazed surface.

My fired glaze appears cloudy, why? A glaze can appear cloudy because it was over-applied or underfired.  You can try to fix by refiring the piece to the proper cone or fire one cone hotter than original cone if the glaze was over applied.

My piece has a gritty surface, what caused this? A gritty surface can be caused by an insufficient application of glaze or because the glaze was misfired.  To remedy, reapply the glaze and fire to proper cone.

My glaze cratered or bubbled, why? Craters or bubbles are caused by underfiring, a too thick application of glaze, or immature bisque.  To remedy, sand or grind down the bubbles, add a thin coat of glaze and refire to proper cone.

What causes glaze to crawl? Dust on ware or glaze puddling in recessed areas may cause glaze to crawl.  You can try to fix this by removing the dust, reapplying the glaze and firing to proper cone.

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My red glaze fired out to a grey color, what happened?

Red fired products containing cadmium can experience a washed out or greyed appearance if they are fired too hot, do not have enough color applied, or are fired with items decorated with copper formula glazes or greenware.

Glues and Adhesives

How should I hold substrates together for drying? That depends on the substrates. Popular methods for holding hard surfaces like wood and plastic are masking tape, clamps and clothespins. For garments, use straight pins or safety pins.

Why do some people call white craft glue PVA Glue? PVA glue is poly vinyl acetate, and refers to the type of resin that is used. PVA’s are typically white, water-based glues that are nontoxic.

How should I get every drop of glue out of the bottle? The easiest way is to stand the bottle upside down with the tip in a glass, jar or cup. You may also open the bottle and swab glue out with a cotton swab or a toothpick.

How do you keep substrates from sliding around when they are first glued together? Apply a layer of glue to both substrates to be glued, wait about five minutes to allow the glue to “tack up”, then stick the pieces together and secure with tape, clamps or clothes pins while drying completely.

Why should I use a Platinum Bond Adhesive instead of a PVA glue like Original Tacky? Platinum Bond adhesives use a solvent with a higher strength bond and have a higher resistance to water. As a result, solvent-based adhesives tend to last longer. They also tack and dry quicker than water-based glue.

How do I unclog a glue bottle tip? Remove the tip, rinse in warm water and poke a T-pin down through the hole making an opening wide enough for the glue to flow through. If you simply poke a pin through the tip, without removing the clog, the clog will find its way to the tip again.

Are glues toxic? Each glue contains different raw materials. By law, all products that contain toxic materials are required to print a caution message on all labels. To be sure, check your glue label.

What makes fabric glues different from Tacky glues? Fabric glues use an acrylic rather than a resin as their main ingredient. An acrylic-based glue holds up better through washings and remains flexible. Fabric glues are also more water resistant than PVA glues.

How do I store projects made with glue? That depends on the project. Since most liquid glues dry without tackiness, they can be stored on top of one another. If you are unsure, you can store glued items in standard packing materials.

What makes Quick Dry Tacky Glue dry faster? A combination of viscosity (thickness) and a special, quicker drying resin give Quick Dry a much faster drying time than other craft glues. It will dry between 30 and 50% faster than white craft glue. Original Tacky glue dries in about 45-60 minutes, Quick Dry in about 30-45 minutes.

Spritz-On Reposition-It Tacky Glue: Does this have the same spray top as the Tulip Spray on Paints/Glitters? No, the spray tops are different; the Spritz-On top was selected after testing with the specific glue formula. As stated on the label, we recommend that the nozzle be rinsed after use. If necessary, the tube can be removed from the nozzle and rinsed with hot water to remove glue trapped inside. You can also submerge the tube in hot water and pump the spray top to clean the spray mechanism.

What is the most difficult surface to glue? Plastic and glass are the most difficult surfaces to glue. The slicker the surface the more difficult to adhere.

How should I remove glues for an accidental spill? It depends on the glue. However, you may try to use hot water, acetone (found in nail polish remover), or other “goo” removal products. All tacky glues may be removed with an all-natural, biodegradable citrus-based cleaner.

Are any Aleene’s glue products dry cleanable? Fabric Fusion is the only Aleene's adhesive that is dry cleanable.  The other Aleene's glue products are not cleanable as the chemicals used in most dry cleaning processes will weaken or dissolve the glue and destroy the bond.

Is glue water-soluble? Many of the Aleene’s glues are water-soluble, refer to label for details.

What should I do if my bottle of glue freezes? Let it thaw out and it’s as good as new. All of our glue is tested and passes several freeze/thaw tests.

Will Spritz-On Reposition-It Tacky Glue leave residue on certain surfaces? Or are there surfaces excluded from use? We tested the glue on wood, a variety of paper, craft foam, glass, plastic, metal, wallboard, and plastic. We did not find any that should be excluded. Residue can occur with over-spray and the surrounding area should be protected. Glue may also adhere to surfaces if attached while still wet. In both cases, you can rub the glue until it goes away, or use a Goo Gone type product to remove any residue.

How long will my glue last? All Aleene’s glues are treated with a biocide to prevent bacteria growth. If you keep glue bottles capped tightly, your glues will last a long time.

What does Aliphatic mean? Aliphatic is another term for yellow wood glues. These yellow wood glues provide a stronger bond, faster drying time, aren’t affected by solvents from paints and finishes, and most importantly can be sanded.

How long does it take for a project dry to be completely dry? This depends on a couple of factors including how much glue was used, the type of glue and whether you live in an area of high or low humidity. A general rule for white glues is letting the bond dry at least overnight. If there will be any weight-bearing on the bond, we recommend drying up to 48 hours. When glue sets up, it does not mean it is totally dry, to be sure, wait until the reccomended dry time. 

Which glue should I use for my project? The appropriate glue varies with each project. Each surface that you are gluing is called a “substrate”. For example, if you are gluing a wooden decoration to a wooden box, then you are working with to wood substrates. The bond strength of each Aleene’s glue is developed for different substrates. Gluing on foam requires a more flexible bond; gluing non-porous surfaces like glass or hard plastic, require a different kind of bond. Fabric, porous materials, outdoor projects, all require a specific glue for best bond. Check glue bottles for recommended substrates.

Can glue be used as a resist? You can use a temporary glue as a resist. Apply the glue to fabric in the design of your choice. Allow the glue to dry completely in the fabric, becoming rigid and clear. Next, paint or dye the fabric in the colors of your choice. Allow the fabric to dry completely again. Next, soak the fabric 20-30 minutes to soften the glue used as a resist. Then hand or machine-wash the fabric to remove the glue entirely.

Will glue turn yellow with age? No. Aleene’s glues will not turn yellow with age. In fact, we offer glue developed for use outdoors with a UV filter, Aleene’s Platinum Bond™ Patio and Garden Adhesive.

What makes Original Tacky Glue “tackier” than other white craft glues? We use a specially formulated resin that gives Tacky Glue its bonding power and high initial “tack.” Other craft glues use more “filler” material and less adhesive material that cause the glue to be less effective.

How do I color glue? You can add acrylic paint to your liquid glue if you want to color it. The proportion of paint to glue depends on the color you want to achieve. For a dark color use more paint, for lighter color use less. It takes very little paint to color most liquid glues. Reds are difficult to achieve in this way; however, most colors will turn quite dark with just a little paint. Additionally, the color will not change when dry.

What are some interesting tools to apply glue? Sea sponges, cosmetic sponges, toothpicks, inexpensive bristle brushes, foam brushes and cotton swabs.

Why does my glue get thicker over time; why does it dry out in the bottle? Over time, air in the bottle will thicken the glue until it dries out completely.

What is Memory Glue made from? Memory glue is unique among Aleene’s glues. It is made from dextrin (sugar) modified starch that is cooked. The glue tends to have a brownish color in the bottle. Memory glue is specially formulated so that it does not warp or wrinkle paper.

Is there a way to speed up the drying time of glue? You can use a blow dryer or a heat lamp to speed up the drying time. Drying time varies from glue to glue, from temperature and humidity, and from the amount of glue used. Generally, the thinner the application of glue, and the warmer and dryer the climate, the faster glue will dry.

Why does glue leave a dark mark on fabric? Glue reacts to fabric in the same manner as water; whatever color water changes fabric, glue will leave a similar effect, permanently.

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What are the reasons that glue won’t stick? The surface is dirty or greasy, the wrong glue is used, or the glue is used incorrectly. While the surfaces don’t need to be spotlessly clean, visible dirt needs to be removed and the label directions followed. PVA and solvent glues work by sinking into the surfaces of the articles being glued and actually forming a physical bond to lock the pieces together. If something prevents this from happening, then the pieces won’t stick together.

Greenware

What causes many fine ring lines on my ware? Ring lines on greenwareare caused by the slip being poured into the mold too slowly or the slip being too heavy.  You can prevent this by speeding up the flow of slip as you pour or if your slip was too heavy, thin with water.

What causes a heavy ring around the ware? A heavy ring around the ware can result if you stop pouring for just a second or two.

What causes pinholes in my greenware?

Pinholes can be a result of different variables;

  • The mold was filled too fast.
  • The slip consistency was too thick, trapping air in the clay body.
  • The mold was too wet when cast, trapping air against the wall of the mold.
  • The mold might have been dusty or dirty.

My greenware has hard spots, what caused this and how do I fix? Hard spots result from the clay being packed tightly against the mold by the force of pouring.  To prevent this from occuring pour against or over a palette knife or piece of wood, pour with a circular motion or pour against the sleeve of the mold to break the fall of the slip.

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What caused my bisque to distort? Bisque can distort from overfiring or being incorrectly removed from the mold.

Molds and Casting

Many of my molds have tiny pouring holes. Is there any easy way to pour these?

There are several things you can do to make pouring a mold with tiny holes easier;

  • Thin the slip slightly with water.
  • Do not cast as heavily.
  • Drain only if necessary. Often a tiny piece can be poured solid.

How can I prevent the sinking of flat items? Prop leather-hard ware up on its side, letting the piece dry between the props. A piece of sheet rock, another mold and foam rubber pads make good props.

I do not have forced air and my ware is sticking in the mold. What can I do?

If your ware is sticking to the mold you can try:

  • Letting the ware dry in the mold a little longer.
  • Using a rubber mallet to hit the edge of the mold. This may need to be repeated several times.

What causes my flat items (tiles and appliqués) to warp?

Flat items (tiles and appliqués) warp because

The ware was dried too fast. Slow down the drying time by covering the casting with a plastic bag.

The drying must be done on a flat, even surface.

The pieces must dry uniformly, not just from the edges.

Place a piece of sheet rock over the ware to keep it flat.

When I opened my mold, the ware had collapsed. What happened?

If the ware collapses when opening the mold, it is likely the mold was drained too fast.

  • If the pouring hold is small, drain more slowly.
  • Listen for a gurgling sound. If this occurs, ease up on the speed of draining.
  • A collapsed piece is caused by a vacuum while the mold was draining. Air could not enter the mold cavity. Be sure the pour hold remains open after draining the slip.

How can I prevent my plate from warping?

You can prevent a plate from warping by;

  • Letting the plate remain in the front side of the mold.
  • Removing the back or footed side of the mold first. The plate may need to be released by air pressure, then dried overnight in the mold.

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Will using air pressure to release the ware help with my overall casting? Yes, air pressure lifts the piece away from the mold wall, but avoid too strong or too direct an air blast. Use air after the mold has been open for a period of time.  Air is especially helpful for flat pieces and highly detailed pieces.

Tie Dye

Do I need to cover my dyed project while it sets? Yes it is important to cover your dyed project while it sets so that it doesn't begin to dry.  That could affect the colors and cause some staining issues.

How long do I need to let the dyed project set? Cover dyed fabric with plastic wrap to keep damp. Let set 6-8 hours or longer for most intense colors.

Can I mix dyes to create a new color? Create new colors by blending dyes.  Pour dyes together into one bottle, shake well.

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How long can I keep a dye once it has been mixed with water? Do not add water to dye until you are prepared to apply it. Apply dye within 45 minutes after mixing. Dye left unapplied after 45 minutes will begin to lose concentration and will result in noticeably weaker color intensity.

Transfers and Appliques

What are the best fabrics for applying iron-on transfers? Tulip iron-on transfers can be ironed on to most machine-washable fabrics, including cotton, poly/cotton blends, canvas, denim and all colors of fabric.

What is the proper setting for my iron in order to apply transfer? Preheat iron to a setting between 325 and 350 (wool and cotton). If using a steam iron, remove all water from the iron, as moisture will ruin the transfer. If necessary iron fabric prior to applying the transfer to remove any wrinkles.

How do I apply the iron-on transfer? To apply iron-on transfer, place fabric on a hard surface such as a table or counter covered with a smooth, thin towel. Position transfer on fabric, transfer side down. Iron on transfer with a firm, even, circular motion for one minute.

Let paper cool completely, about 2 minutes. Starting at one corner, slowly peel backing paper away from fabric, making sure design has completely transferred. Continue to gently peel backing paper away from fabric in a smooth, continuous motion. If design does not adhere to fabric, carefully replace backing paper and repeat steps.

How should I wash my garment or fabric? Turn fabric inside out. Machine wash according to fabric instructions. Do not use harsh detergents or bleach. Remove promptly and line dry. To iron, turn garment inside out, being careful not to touch design with iron. Do not dry-clean.

Why should I wash my fabric before applying the transfer? We recommend washing your fabric to remove sizing. Sometimes the sizing will prevent the transfer from adhering properly and can cause the transfer to peel off.

How should I prepare my fabric before applying the iron-on transfer? Pre-wash all fabrics using no liquid softener or dryer sheets. Let dry and press out any wrinkles.

How long should I wait before I wash what I’ve made? We recommend waiting 72 hours after applying the iron-on transfer before washing the fabric.

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My transfer is peeling up, now what? Carefully apply appropriate glue to the lifted section of the transfer and press to surface with fingertips. This will bond it to the fabric.

Tulip Spray Products

How do I remove fabric spray paint from clothing or carpet? Once wet paint comes in contact with fabric or carpet, it is very, very difficult to remove. These paints are formulated to be permanent . If the paint is still wet, wash it off with soap and water. If the paint has dried the garment can be dry-cleaned; sometimes the solvents used in dry-cleaning can remove the paint stains. Carpets may have to be dyed to cover the paint stain.

What are the best fabrics for fabric spray? For fabric painting, most machine washable fabrics work well including 100% cotton, 50/50 cotton/polyester blends, canvas, denim, sweatshirt fleece (including acrylic) and t-shirt knits. Tightly woven fabrics are not recommended because paint has difficulty bonding and soaking in. Synthetics are not recommended because the paint has difficulty bonding to the fabric, however, synthetic fabrics can be used if they are one-time use or intended to not be washed.

How long should I wait before I wash what I’ve made? We recommend waiting 72 hours before washing the fabric so the paint can cure.

How do I remove fabric spray paint from hair or skin? Wash paint off with soap and water. All Duncan fabric paint products are non-toxic; conform to ASTM standards and are California Proposition 65-compliant.

How should I wash my hand-painted garment or fabric? Turn fabric inside out; machine wash on gentle cycle with warm water using a mild soap. Using fabric softener will keep designs flexible. Line dry. Iron only from the inside or back side of shirt. Never touch paint directly with iron.

How do I correct mistakes? The best way to correct a mistake is to try to hide it by incorporating it into the design. Once wet paint comes in contact with fabric, it is very, very difficult to remove it, because the paints are formulated to be permanent (Sparkle Spray excluded). Otherwise, they wouldn’t be such good quality paints! 

What is spray-on fabric paint? This type of paint is sprayed onto fabric directly from the bottle.

How should I prepare my fabric for spraying? Pre-wash all fabrics using no liquid softener or dryer sheets. Let dry and press out any wrinkles.

What is a shirtboard? A shirtboard is a coated piece of cardboard. It usually is in the shape of a shirt and is intended to slip between the front and back of the shirt to prevent paint from seeping through the fabric.

Why do I have to wash my fabric before spraying? We recommend washing your fabric to remove sizing. Sometimes the sizing will prevent the fabric paint from adhering properly and can cause the paint to peel off.

What should I put my fabric on to paint? We recommend pressing your fabric before painting to remove any wrinkles. Lay the fabric on a smooth, flat surface (covered with plastic or paper because there will be overspray). You may want to place a shirtboard into your shirt or tape your fabric on cardboard to prevent paint from seeping through and further stabilize the fabric during the painting process.

How should I store my fabric spray? Fabric spray bottles should be stored in a cool, dark place that does not exceed 75 degrees Fahrenheit.

We recommend that the nozzle be rinsed after use. Remove the nozzle and rinse with hot water to remove paint trapped inside. You can also submerge the tube and nozzle in hot water and pump the spray top to clean the spray mechanism.

How do I create an even spray? First test on paper towels.
Fully depress the spray mechanism to create an even spray.  A full pump produces mist.
Partially depress the spray mechanism to spatter the paint.  Half pump creates splatter effect. 

How long should I wait before I wear what I’ve made? Let all painted fabric dry 4 hours before wearing, however, humidity affects drying time so in some cases you may have to wait a bit longer.

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How do I unclog the nozzle of my fabric spray bottle? We recommend that the nozzle be rinsed after use. If necessary, remove the nozzle and rinse hot water to remove paint trapped inside. You can also submerge the tube and nozzle in hot water and pump the spray top to clean the spray mechanism.

Video on how to clean spray nozzle

Underglazes

E-Z Strokes: How many coats of E-Z Strokes should be applied? Apply 1 coat to greenware. When applying keep well saturated for smooth, even brush strokes.

E-Z Strokes: Can E-Z Strokes be used for solid color coverage? They should not be used for solid-color coverage, but for design work. They are used for outlining, detailing, including eyes, personalizing with names and dates, and accenting design work.

Cover-Coats: How can Cover-Coats be thickened? A few drops of vinegar added to Cover-Coats will thicken it so that it can be used to create raised designs. Apply the thickened color with a brush or sponge.

Cover-Coats: My colors are coming out cloudy, why? Underfiring of a clear glaze or too heavy of an application can cause your colors to be cloudy. If unfired, refire to proper cone.

E-Z Strokes: My color is peeling after firing, what caused this? E-Z Strokes could peel if they have been applied too heavily, or if the underglaze was applied to a dirty or dusty surface.

Concepts: How many coats do I need to apply for an opaque or translucent look? For an opaque look three coats should be applied. For a translucent look only one coat needs to be applied.

Concepts: Can Concepts be used on greenware? Concepts is an underglaze for Bisque. For greenware, E-Z Strokes and Cover-Coats can be used.

E-Z Strokes: What causes my colors to fade? E-Z Stroke colors may appear faded if they have been fired too cool, or too hot, or there could be too much covering glaze applied. If fired too cool, refire to proper cone.

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Cover-Coats: My color is not coming out as bright as I want, why? This happens if fired too cool in the bisque firing